2005 / 2021 After more than a decade of operating a third-party intralogistics system, frozen food specialist 11er Nahrungsmittel in the Austrian town of Frastanz was encountering frequent disruptions and interface problems. To make things worse, the individual components had to be sourced from different suppliers and the responsibilities were unclear. Thanks to the retrofit of the third-party system by our technicians, the system availability has been restored to peak performance, whereby the handling capacity could be increased by 15%.